If you don't use the full amount of a Reward Partner code, you won't get any money back. We recommend you check Reward Partner prices first to work out how many Clubcard vouchers to exchange. Unfortunately, we can't refund, reissue or exchange Reward Partner codes that are unused, expired or redeemed.
Once you've redeemed your code with the Reward Partner, you are bound by their terms and conditions. Please check the Reward Partner page or app listing to find their terms and conditions.
Codes are sent by email from Tesco Clubcard. If you exchanged on the Tesco Grocery & Clubcard app, they'll also appear in the 'Rewards' section. Please check your junk/spam email folders and contact us if you haven't received the code(s) within 24 hours.
Reward Partner codes are valid for 6 months, unless otherwise stated. An expiry date is shown on each code.
If asked by the Reward Partner, you may need to show some proof of identification. You can use a bank card, driving licence or something similar.