Please try the following troubleshooting methods to help resolve this issue:
- Log out, close your browser / app, re-open and log back in
- Remove your address and re-add it
- Uninstall and re-install the app
- Open tesco.com in a private or incognito window
- Open tesco.com in a different browser (e.g. if you are using Internet Explorer you could try Chrome or vice versa)
- If you are using the app, try switching to the website or vice versa
- You may need to refer to the help and troubleshooting guides for your device/browser for reference
If the issue persists, visit our “Contact us” page for further assistance. Please outline the issue you're having, as well as any troubleshooting you've already tried.