Resetting my password

There are 3 ways you can change your password.

Changing password at Tesco.com

1. If you’re signed in to your account, go to ‘My account’. Under ‘Security and password’ select ‘Change password’.
2. If you’re not signed in and can’t remember your password, select ‘I’ve forgotten my password’. Type your email and select ‘Get reset link’. Check your email, select the link and give yourself a new password.

Changing password in the Tesco app

1. First, sign in. On top-right of the home screen, select the person icon for your ‘Account’ page. Select ‘Security and password’, then ‘Change password’.
2. If you’re not signed in and can‘t remember your password, select ‘I’ve forgotten my password’. Type your email and select ‘Get reset link’. Check your email, select the link and give yourself a new password.

Having trouble with your password and neither of the above work? You may need to open a new account. Or contact us for help.